Terms & Conditions
Welcome to www.icawnic.com , owned and operated by Icawnic Wellness Private Limited (“we,” “our,” or “us”). By accessing or using this website, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our website.
1. Use of the Website
- You must be 18 years or older to use this site or place an order.
- You agree to use this website only for lawful purposes.
- You agree not to misuse, disrupt, hack, or attempt to reverse-engineer any part of the site or our services.
2. Product Information & Availability
- All our products are handmade in small batches using natural ingredients. Slight variations in texture, color, or fragrance are natural and do not indicate a defect.
- We reserve the right to modify or discontinue products at any time without prior notice.
3. Orders & Payments
- When you place an order, you agree that all information provided is accurate and complete.
- Orders are confirmed only once payment has been successfully processed.
- We accept payments through secure third-party gateways Razor pay. Icawnic does not store or have access to your card or banking details.
4. Shipping & Delivery
- We aim to ship orders within [2–5 working days], depending on availability and location.
- Delivery timelines are estimates and may vary due to courier delays or external factors.
- Icawnic is not liable for delays once an order is handed over to the courier partner.
5. Data Retention
- Due to the nature of our products, we do not accept returns once a product is opened or used.
- If a product arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with proof (photos/video).
- Refunds will only be issued in cases of product unavailability or confirmed damage/defect, as determined by our team.
- Orders once placed cannot be cancelled after dispatch.
For more details, refer to our Return & Refund Policy.
6. Intellectual Property
- All content on this website, text, graphics, logos, images, product formulations, and branding is the property of Icawnic Private Limited and is protected under Indian intellectual property laws.
- You may not reproduce, distribute, or use any content from this site without written permission.
7. User Content & Reviews
- Any content you post (reviews, testimonials, feedback) must be honest and respectful.
- We reserve the right to moderate, edit, or remove any user-generated content that we find inappropriate, misleading, or offensive.
8. Limitation of Liability
- Icawnic is not liable for any allergic reactions or adverse effects unless caused by proven negligence or mislabeling.
- Always perform a patch test before using any new skincare product.
- We are not liable for any indirect, incidental, or consequential damages resulting from your use of this website or our products.
9. Governing Law & Jurisdiction
These Terms are governed by the laws of India. Any disputes arising shall be subject to the jurisdiction of the courts in Mohali, Punjab, India.
10. Changes to Terms
We may revise these Terms at any time without notice. Continued use of the site means you accept the updated Terms. Please review them periodically.
11. Contact Us
For questions, concerns, or feedback:
Email: contact@icawnic.com
Website: www.icawnic.com
Registered Address: 1028-30, 10th floor Imperial towers CP67 Mall, Airport Road Sector 67 SAS Nagar Mohali, Punjab 160062.